Swinburne University of Technology

posted in: Victoria | 55
Swinburne University of Technology.

Swinburne University of Technology is a dual tertiary and vocational education institution. The main campus is at Hawthorn in suburban Melbourne. Swinburne mainly teaches undergraduate students, a high % of whom come from overseas. If you are a current or former Swinburne student, feel free to post a review and give your ratings.

Swinburne Rating

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User Rating 2.56 (75 votes)
Comments Rating 2.37 (19 reviews)

Student Reviews

55 Responses

  1. e
    | Reply

    Good moments destroyed by overall inadequacy and laziness

    Firstly, I’ll start with the positives. The portal, although a bit confusing to newcomers, has been helpful. It has its’ flaws, but it isn’t completely useless. The campus is quite nice and feels lively. It can be hard to find a place to sit/eat/study/relax at the peak of each day, but that’s not too bad. There’s plenty of food around and the residences are quite nice. I will say that the bachelor of Games and Interactivity has had one of my favourite units with my favourite teachers. That course has proven to be pretty awesome, but do keep in mind that, unlike Computer Science, we don’t use the portal too much and also don’t have exams for it. I’ve had regular calls from Swinburne advisors, checking in with how I’m feeling (I mentioned in my first call I wanted to change and they called every two weeks to make sure I was happy and if I had any questions or doubts, it was fantastic). Furthermore, many teachers have not made getting deserved extensions difficult, or have made a point about the importance of keeping one’s sanity and health in check, and that if they had troubles they could ask.

    Overall, on the outside and at first glance/experience it seems to be quite a pleasant and chill place.

    While the teachers and staff are mostly kind and polite in person, every unit I have had in Computer science, has shown that the university does not care. Tutors have neglected to tell me information that has then resulted in me failing assignments (for example; informing me they can help with a certain part of an assignment, and waited until after I have handed it in past the due date that they are not allowed to help me with it), failed to give us enough content to study for our exams on the portal (giving us a 13 page exam and then posting the answers to one question – probably the easiest one in the entire paper), or told me to “just google it” when I have asked questions in class. I would not recommend not only this course, but this uni, to anyone, despite how good G&I has been. It has resulted in many sleepless nights, lots of crying, and a severe decline in mental health for me and for many others I know.

    Many other experiences either myself or friends have encountered are:
    -When going to the help desk because of an error I’ve never learnt about, seen before, nor can I find any information about has appeared, they’ve said that they can’t help me because I have a Mac and even though it’s because someone didn’t upload the proper Mac files to the portal, it’s still my fault, and I had to run it on a windows computer. I don’t have a windows computer at all.
    -When accused of plagiarism, was yelled at and treated with incredible hostility, despite trying to provide proof that they hadn’t plagiarised whatsoever. Regardless of whether he did copy or not, I think yelling at students and speaking down to them when they speak to you calmly (ESPECIALLY when you don’t have damning evidence they plagiarised) is unacceptable.
    -Been told that my question was very basic compared to my peers, and that I shouldn’t waste time asking questions like that when I can just look through the notes to get an answer, which I did. On the portal, and then elsewhere online as well.
    -Many incidents of teachers wasting their own time and mine because they insist that I am wrong (a piece of code doesn’t work and they insist it’s because of a coding error when it just didn’t seem to work on my computer but worked on theirs), and when I finally show them what the real issue is, they have just curtly said “I don’t know” and left without another word to help me.
    -Our first programming language was one that has been dead for a long time. Everyone around me complained about using it and questioned why we didn’t start with a language that was perhaps a little harder, but would have been more useful.
    -Adding on from the last point, the tasks themselves jump in difficulty quite a lot and are very vague. I found it incredibly hard to do the tasks without people – other students, not teachers – literally walking through it with me step by step. Even now, I couldn’t code a proper program. (However, one unit that did do this moderately well was Creating Web Applications; the tasks were easy to follow, and provided instructions for a certain step and then let you do it yourself, which made them easy but educational.)

    I was excited to study my passion and go to uni, but Swinburne has done nothing but destroyed all of that in the span of 3-4 months – I’ve been studying for a year but I was defeated in the first semester. I will be changing course next year, hopefully finding more joy in a subject where the teachers have been more reliable and dedicated to teaching things they love, and will hopefully actually want to go to uni again. Don’t get me wrong, most of the teachers are lovely. But everything behind the scenes has been so unpleasant and unforgettable, and my experiences have totally changed my viewpoint and enjoyment of things I once loved.

  2. Fiona
    | Reply

    A good uni with plenty to learn

    I have nearly finished my Bachelor in Business (Supply Chain and Logistics) through Swinburne Online and I have found the whole experience worthwhile. I am not sure why there are so many negative reviews here. I have learnt more than I have expected to learn and even just being enrolled has helped my career enormously. The student advisers and eLAs are always helpful. It is expensive although I am not sure whether it is comparable with other online universities- I have never checked. There are only two things that are annoying-
    1. The amount of group assignments- I often find you have to do most the work to ensure a good mark. It seems to be difficult for people to work together in an online environment as there is not enough accountability. Sadly I find myself going through electives to find ones with no group assignments to avoid the irritation.
    2. The facilities fee which is charged. This is an online course. I am not using any campus facilities.

  3. Joe
    | Reply

    OUA Be aware of issues listed

    When enrolling:
    Enroll into each unit separately, do not sign up for a full bachelors or ‘commonwealth supported position’ until much later in the game or they will charge you $44 student union fees per unit even if you aren’t anywhere near campus. There are no benefits for OUA students to do this and you can see all the units required to complete a degree regardless. Its just an additional cost that isn’t mentioned until you’re billed and they will kick you from units if you dont pay it. OUA and Swinburne are unapologetic in pushing students into this additional cost without notice.

    Enrolling can sometimes have issues in itself, should enrollments not make it from OUA to Swinburne ect you may find yourself in the lurch as neither party seems flexible with late enrollments even if the fault lies with them.

    Confirm with them if there is restructuring coming as previously when they have restructured units much of what you want to study may not be available when it comes time to enroll. If a unit is restructured you’re given the choice to move to the new format where some of the major units you’ve completed may not count and instead are used as electives which may set you back months in time and thousands in dollars. Or you can power on with the former structure but then unit availability becomes an issue and if you step into a newly formatted unit it may be a 3rd year level but you have no prerequisite skills that may apply for it as the track you were on no longer exists.

    Administration:
    Their administration is lack luster. They seem to have a very strict process that allows zero flexibility even in fixing their own mistakes. Very much a ‘yes we screwed up, but theres nothing our processes allow us to do now, sorry’. You’ll find yourself bounced from section to section when trying to solve an even moderately complicated issue. Some departments have MULTIPLE MONTH LONG WAITS to hear back from them. Thats not an exaggeration. Expect it when you need to create a study plan or manage completed units.

    Lecturers:
    Some of the lecturers are fantastic, there are websites where they are rated if you need examples. Some however are awful. For distance learning the lectures can often amount to a text book being read to you, sometimes inaudibly or with such thick accent and deep mumbling you can’t understand it should the audio equipment even be functioning properly. Be prepared to teach yourself.

    Learning style:
    Due to some units having poor lecturer quality, you may need to learn independently. There are some lecturers who like things done a certain way, or certain language being used and this may differ from the wider academic communities writings so learning the comparative translations is important. (Youtube is a great source for lectures as well)

    Course Material:
    The course Material in the Stem and Finance subject I’ve done have been reasonably good. It differs from lecturer to lecturer. You’re generally able to determine the quality of a units path as soon as you start the unit as a well structured week to week plan is often set for you. Not all units have this. And while some units are supposed to run into others often if the lecturer is different a prerequisite course is no help. Sometimes you will just come across obvious problems like doing a written computer science and programming exams. Coding a program with pen and limited paper.

    Overall impression.
    Some units have been great though I haven’t learnt as much as I had expected. Makes me question whether it was worth it. If I had to do it again, I would have done it with a different university.

  4. RhiRhi
    | Reply

    Fantastic Uni for Master of Teaching

    I have been studying a Master of Teaching with Swinburne online and love it.
    I do but understand the negative comments on here, the University is known to be of high caliber and the education is worth the money.
    I live Launceston Tasmania, and the only other option was the Uni of Tas. Swinburne is much better, the teachers know their stuff and really offer support. If you need extra time on an assignment they give you an extension no questions asked, if you’re feeling unsupported other students are very helpful and so are the student support team. There are also SOL Meet up groups that are real life meet ups for online students, and there is a group in Hobart. Where they meet up and discuss Uni and help each other out. I do not regret my choice of Swinburne, it is such a great uni and I’ve loved every minute of it. I’d rate it 10/10

  5. kevin
    | Reply

    bad school.

    Did BA CS, was awful.

    I’m not even bitter about low marks or anything, I did pretty well, but just the capstone project (SWE40001/2) has really put me out.

  6. T
    | Reply

    Average, expensive

    Pretty average. I think they are always trying to improve and do all they can to offer ease of access though so that’s something.

    Extremely expensive for online.

    The group assignments are a joke, by some of the fools I was lumped with I suspect my work, my yes MY WORK, would assist them in getting far closer to getting a pass than they would otherwise, so it’s obviously a money grub. Otherwise it just seems lazy, “yay 6 presentations to mark, not 30.”

    There are some fantastic teachers, but some abysmal ones who can’t even give you a formula to answer a question and think they can call paraphrasing a question teaching so you have to teach yourself, not to mention basic errors in spelling in the tutorial work. I don’t think the grading is consistent either, it’s come across as opinionated a number of times.

    I’ve had good experience with the paperwork related stuff and student advisors but I think I’ve been lucky.

    I’m not convinced I’ll get a job out of my degree either but I’m too far through it to quit.

  7. Elmsley
    | Reply

    Swinburne Online Psychology: Poor quality course

    Swinburne online is very expensive and provides little to no real support. The learning materials contain typos and the online most tutors don’t even bother checking their spelling when communicating information. This shows little regard for the quality they deliver. It’s as if they threw the content together in a hurry just to start profiting from the hapless students. No feedback on exams, so students don’t know which questions they answered correctly or not. Online group projects are are a farce. I would not recommend this institution. Don’t waste your money or time.

  8. Belinda
    | Reply

    Only for those who are desperate

    I commenced a Health Science degree in 2017 and was disappointed by the lack of support from the disability advocacy service and the attitude of a number of academics. I was diagnosed with ASD last year and told by my Psychologist that I did not need to participate in group assessments, that I could request to do them on my own. I followed her advice and the lecturers did not have an issue with it except for one instructor Carolynne White who refused to allow me to complete the assessment on my own. She called me in to meet with her and then 7 weeks later told me I had to complete the assignment as a group. When I made a fuss it was obvious the rest of the faculty became aware of the issue, and I believe this bias was reflected in a mark I received for one of my assessments. There is not a very high level of professionalism, the tutors are quite good, but most of the lecturers are lazy, they couldn’t care less about providing quality material to students. Two exams contained multiple errors and they had to interrupt us during the exam to provide instructions as to how we deal with the errors. I have studied with other institutions and am currently studying with another University and I have never come across anything like it.

  9. Yang
    | Reply

    Haven’t tried other courses, but do NOT study Diploma of Project Management (Online) with them!!! They run weekly webinars which are more like the question and answer sessions. There is no actual teaching or training. You need to read all the books yourself because you won’t be able to get any highlights or summary from your trainer.

    The trainer has 10 online students as well as 30 odd on-campus students. He only works 3 and a half days a week, which are including his on-campus training. Therefore, if you ever get stuck, you have no one to go to. He kept promising marking assessments on time and contacted students. Never happened.

    In terms of the assessments, I don’t think the trainer really understands the concept of Vocational Education. Too much emphasis on the theory. You are expected to summarise everything in the recommended textbook as well as the industry standards in your assessments. Trust me, even your postgraduate study is more reasonable than this one.

    Don’t waste your time and energy on this course. Find some decent RTOs who work closely with industry, you will be able to learn more real-life stories.

  10. Harry Los’e
    | Reply

    Be really careful choosing Swinburne money hungry university

    I enrolled with Swinburne but was then sent overseas to a remote area and cancelled my course. Swinburne charged me through the tax office anyway and I have spent 2 years trying to have the debt cleared. Be careful as they r so quick to charge but do not want to refund and correct issues. This is now in the hands of the Ombudsman

    • Natalie
      | Reply

      Disappointing !!!

      I agree with Harry. I was charged for two subjects I didn’t even enroll into. Just about to go through the same process myself of clearing my debt. I would never recommend them to anybody. I am hoping it won’t take me two years to sort out. I am glad I changed universities, just sorry I started with them in the first place.

      By the way, this is my first post on any type of forum, I never usually comment – I just don’t want this to happen to anybody else.

      ZERO STARS FROM ME!!!

      • kimy
        | Reply

        Do not enrol OUA/Swinburne Hawthorne Online

        I had such a terrible lecturer, I couldn’t understand his pronunciations and he just read out lecture notes/textbook. No elaboration and no link with the current issues examples explained and linked to. Why do I even pay to listen to lecture recordings? I can just lecture too just like him. It was just a boring self-study, very lack of support. I didn’t withdraw a unit on time, so I had to complete. It was waste of my time and money.

        • Yang
          | Reply

          Totally agree with Kim. No support, all about boring self-study. I’m in the same boat. Once I’m done with the two subjects, I will never go back again. My lecture is worse, he doesn’t even read out the textbook.

  11. Adva
    | Reply

    Hi ALL,
    Very scary reviews I am reading here. Did anyone complete a Bachelor of Social Science
    With a Major in Criminology at this Uni?
    I am living in Perth and was excited to complete the Degree On-line, can anyone give me feedback on that program or another uni that offer the same degree and is recommended?

    Many thanks 🙂

  12. Bob
    | Reply

    The university itself seems alright, but the Bachelor of Games and Interactivity Media course I did was useless. The course is marketed towards people that want to get into games development, but the course offers little to no training on actual technical skills. There’s odd unit here and there(no more than 3 units) that actually teaches you skills that would get you employed, or at least give you some chance. On Open Days the tutors will make it sound like the industry in Australia is booming and a career can be made out of it(not a stable one that is), but in reality the industry is barely alive with little to no funds as the government quite frankly thinks it’s a waste of money to invest in this industry. You won’t realize that until the second year where they start bringing in guest speakers from the previous years and veterans from the industry.

    Overall, if you’re thinking about getting into games, proper degrees in animation, writing, audio engineering and such is far better and would better equip you than this close of scam course.

  13. Sarah
    | Reply

    Interested in Bachelor of Education (Primary) online as I currently work full time and plan to continue doing so. Can anyone share the experience on doing this course?

  14. Kunal
    | Reply

    Hi, I am looking to come to swinburne university for a Masters in Information Technology. I would like to know how the education here is particularly for this course and also what kind of support does the university provide for acquiring internships.

    • Arav
      | Reply

      Hello Kunal
      I’m also looking for pursuing master of information technology(professional computing) is it good to pursue from Swinburne

      • Ajmal
        | Reply

        Nope, as far as general knowledge goes, the Information Technology courses offered at Swinburne University of Technology include little information about Technology itself.

        It is more business and project sided and recycling outdated material.

    • Shally
      | Reply

      Hi Kunal,
      I am also an Indian and wanting to apply in this Univ. Did you get any further review/feedback?

  15. Jye F
    | Reply

    Certificate IV in Information Technology Networking.

    It was obvious that the teachers were there because they liked teaching. There was only one of my five teachers that was slightly below adequate. I’m not trying to pass it off and excuse it, but he was retired and had to, unfortunately, come out of it and find work at the age of 64. This one teacher, whilst being somewhat slower and harder to interpret still had plenty of relevant experience in his field so getting help was necessary but easy.

    I cannot say much about administration; I never really had to deal with them. if I needed assistance in finding something it wasn’t super quick or easy but it wasn’t obscured or difficult to find either. It was obvious what you needed to do most of the time.

    The only real complaint is that I had to spend $15 to get an official transcript because I never received one. I didn’t follow them up on it, I just sucked it up and paid the 15. It wasn’t a whole lot of money anyways.

  16. Rebecca
    | Reply

    Very happy!

    Not sure why so many negative reviews. I enrolled with Swinburne Online mid-year. I’m an Australian currently living in Canada and had absolutely no problem whatsover enrolling and starting. Everyone who I spoke to was totally helpful and supportive (Even with the 19 hr time difference). The whole process was basically effortless on my end. I find the online working environment very suitable to my needs. I work full time and have been since high school, it’s one of the reasons I chose online study, I don’t want to be going to a campus. You most certainly have to be able to motivate yourself or you will not succeed. I think that’s quite logical though, when it comes to choosing to study online. There is certainly help/support if and when you need it – eLa’s are always available. I’d reccomend it to any one wanting to study who is not fresh out of school.

    • Brett
      | Reply

      Hi Rebecca,

      Im considering studying online with Swinburne and would love to get some questions answered.

      I’m looking at doing Psychology online and am wondering if i’m going to be left unsupported and if the quality of the education is second rate.

      Love to hear your thoughts.

  17. Henry
    | Reply

    Paving a new pathway to higher education

    I studied on-campus and with Swinburne Online for my undergraduate degree. I want to provide some clarification on Swinburne Online and the reason why people fail. First off, Swinburne Online is great in the fact that it’s really flexible and very personal when it comes to interacting with your lecturers (eLA) but I believe it’s undoubtedly harder than studying on-campus, in the fact that you have really have to be able to study independently and be determined to push yourself to the finish line. It’s the same work on-campus students do but minus the face-to-face contact. If you put in the effort, you will graduate. Yes, the lecturers always check up on you but in the end there’s only so much they can do and trust me, the experience is so personalised that if you’re inactive for more than 48 hrs, you’ll be receiving emails from your lecturers. However, if you think it will be a walk in the park and don’t put in any effort, you’re bound to fail. I can’t regard highly enough the experiences I had with Swinburne Uni online and at Swinburne Hawthorn. I’m now half way through my Masters but would not be in the position I’m in today without Swinburne and all the support I received from everyone there. To all those out there who are determined, yet want the flexibility of online studying, Swinburne Online is just for you.

    • belle
      | Reply

      Swinburne through OUA or SwinOnline?

      Hi Henry
      Thanks for sharing your insightful feedback, I found it very helpful! I also agree with you (wholeheartedly) that students must be determined, work hard, etc. very true indeed. Only hard work can warrant success I think. I personally find Swinburne teaching stuff to be genuinely helpful and highly skilled. Their encouragements and guidance is very helpful, if we want the help.

      Best wishes to all in 2018 and beyond!

  18. unhappy
    | Reply

    Please everyone. Do not enrol with Swinburne Online. I have been fighting them a long time, and with Swinburne University to get my qualification. I have finished all the requirements. They act with impunity. They do not care. DO not touch Swinburne Online. Swinburne University have a dysfunctional complaint system as well. I am over $20,000 in course fee debts and have no qualification to show for it.

    • AB
      | Reply

      Contact

      Hi there. I work for ABC and would be keen to chat to you about your experience. Would you be able to drop me a line branley.alison@abc.net.au

  19. Sergio
    | Reply

    Did my undegrad here. Not bad at all with lots of good lecturers. However, there were a lot of sesisonal guys who either were doing their PhD and did not speak English well or just teaching everywhere people with no resaerch background and bookreading…

  20. nothappy
    | Reply

    6 weeks into the course and i still haven’t been enrolled. Absolutely pathetic. After contacting the “Student HQ” i was told my issues were fixed, surprise surprise things were worse in fact now i can’t even see my enrolment details. Trash uni and trash service.

  21. sachin
    | Reply

    such a bad university
    classes held monday to friday
    8:30am 8:30pm

    • Srinu
      | Reply

      Really classes from Monday to Friday??

  22. Nick
    | Reply

    Transferred from Monash (Accounting) to Swinburne (Supply-Chain Management). Overall Swinburne provides a wider range of disciplines than most universities in Victoria. Campus facilities are not as great as Monash or Melbourne Uni, however it feels spacious compared to RMIT.

    Teaching standards were high, since the tutors and lecturers were professors as opposed to post-graduate students or tutors filling in part-time (which happens very often at Monash).

    Swinburne seems to be more practical and Monash more theoretical. The big financial service/consulting firms (Big4) tend to favour Monash and their style of education. Where else Industry companies (Mining, Consumer Goods, IT, Transport, Pharmaceuticals) prefer a more practical approach.

    • Kira
      | Reply

      Hi Nick,

      I am planning to Masters in SCM and have offers from RMIT and Swinburne. What would be your suggestion based on your experience. Based on tution fess RMIT is quite costly.

    • Wendy
      | Reply

      Hi Nick,

      I’m planning to study logistics at Swinburne (Bachelor degree + one professional year). I’m an international student, will I get employed once I graduate?

  23. Josh
    | Reply

    I have been to 3 universities. Swinburne is the best in terms of employability for Engineering. Many students get jobs before being graduated. I did not see that happening in other two universities that I went to, although they are high ranked universities. The main drawback especially in the engineering precinct is that the lack of ground space. Feels tight between tall buildings.

  24. Max
    | Reply

    Overall this Uni has been okay, But I definitely would not recommend it to family or friends.
    Best part about Swinburne is the location, so many restaurants, cafes and places to enjoy around the campus, more so than every university other than RMIT(Melbourne Campus). Although Swinburne has the worse Admin in Victoria, which always leads to terrible communication for the students, and slow/incorrect enrolment situations. On campus life is pretty bad, better off spending the money on your own place not a 1 square metre of nothing. They also accept almost anyone into their courses which creates a lower standard of work and general community for the campus. Try and avoid Swinburne, at least it’s better than ACU & VIC.

  25. Mark
    | Reply

    I don’t understand why everyone is complaining, my experience of five years at Swinburne has been nothing short of excellent, teachers are great they support the students and their needs and update the material consistently. The university has also enabled me to have multiple job opportunities even before completing my degree, I don’t understand the negativity around the comments above…. maybe they were poor students lacking the work ethic required today.

    • cj
      | Reply

      Hey Mark!
      I’m planning to take up Masters in Civil engineering(building design) and Construction management. Do you happen to have any idea about this course and a review if possible?
      Thanks!

  26. Me
    | Reply

    Was studying a diploma here and was pretty much treated like a child. Felt no different to high school.
    Their ads they go on about how their students have endless options, when I saw an advisor about wanting to change my course I was pretty much told that I had to stay in a course that I hated and had no other options? And as a previous comment said, all they care about is money.
    The uni is also incredibly disorganised, its defiantly not worth all the trouble to enroll when you’re getting so little out of the course itself.
    On the brighter side, most of my teachers where pretty great, They actually cared about their students and did their jobs well

  27. Khiara
    | Reply

    I’m studying a bachelors of Technology (Info Systems) at Swinburne through OUA.
    I find the course is bland and repetitive, I’ve often seen copy and paste jobs in different unit content because the unit content is so similar. The subjects that they teach in the degree are too broad to feel qualified to apply for any job in IT and there is not enough units that teach everyday practical skills that we can use in a job (ie a lot of entry level IT jobs are in helpdesk but I haven’t learn one thing about troubleshooting a computer).
    With regards to the application and ongoing structure of the degree, this is my third year and every year the course structure has changed. New units are added and others taken away so that the next year it is different to the previous year. I understand that technology is a fast moving industry therefore content will change regularly but there are quite a lot of changes every year (first year I needed to learnt statistics and then the uni decided it’s not relevant and dropped the subject the next year, each something similar happens). The university doesn’t advise you of the changes or the updates. I only see these changes having stumbled across next year’s course structure on the OUA website. It makes it really hard to set a study plan or to know what your degree is even about as it changes year to year.
    I’m too far in to stop studying (massive waste of money if I stop now) but I wish I had of known how confusing and useless the degree is before I started.

  28. SadLad
    | Reply

    I do the Enrolled Nursing course at Wantirna…and it sucks. Talk about disorganisation skills, and lack of interest from the teachers. Next level stuff right here mate.

  29. Rosie Nelson
    | Reply

    I am thrilled with my study at Swinburne Online. It is convenient, I feel supported, everything is made available and easy to use and it is just modern and across so many new technologies. I highly recommend it and I have studied elsewhere and it comes out on top in terms of support and relevance of content.

  30. Lyndo
    | Reply

    I’ve been studying at Swinburne Online for 3 teaching periods so far, completing a Bachelor of Design.

    There was one subject that I dropped out of not long after it had begun because I felt I didn’t receive enough support, however since that time it’s been smooth sailing in all other units. For online study you feel you are left to your own devices although the teachers are there if you need them, all you have to do is ask. The more you put into discussion boards and collaboration sessions, the more you get out of it.

    I was hoping to find some reviews on here about the marking – I’ve completed 5 units so far and received all HD’s of varying percentages, is everyone receiving that or am I actually doing a bang up job?…

  31. Concerned
    | Reply

    Would not recommend them. They focus on collecting fees, not students. No accountability, complaints process is dysfunctional. Course is poor and does not meet training needs for the profession. Some nice and helpful staff but leadership has no integrity

  32. Mariana Bianchi
    | Reply

    I am extremely disappointed with Swinburne online. I got enrolled and I was on my second week of study when they realized that I was a temporary resident, even though I mentioned it twice (on the phone and in my application) They said that as a non permanent resident/citizen of Australia/NZ I am not allowed to be on Swinburne online and they terminated my studies immediately. It took more than 2 weeks to get a refund for the units I paid. I now have wasted a study term because of they mistake. I put in a formal complaint but all I got back was an apology. They didn’t offer a way to amend or compensation for the amount of time money and distress caused. It is hard to trust an institution that makes such a big mistake and does so little to repair the damaged caused.

  33. Joe + Jono (Current Students)
    | Reply

    The courses are great, the teachers and staff are really nice and friendly. The campus is easy to navigate and there is lots of transport around.
    There are a lot of events and opportunities for students.
    The Hawthorn hotel is close by too.
    Very Satisfied, would recommend.

  34. Rob Laym
    | Reply

    I’m a online ‘learner’. They talked me into studying something that really is not relevant to what we discussed. I’m already enrolled and found out later. Customer service is horrible. Ela’s are a joke. Their marking guide is joke. As mentioned above, all we talk about is the future pathway to 2010… They give no real explanation of anything. Ela’s aren’t even qualified (I’ve checked after the fact). According to their selection, I could finish my degree and become a Ela myself! They have a collaborative session for each assessment, one week prior to the due date (that’s 5 or 7 days). How about doing the session 2 or 3 weeks before it’s due? Logic! We need time to research and put it all together. I regret joining. I’ve had an appointment with their career advisor that left me more confused.

  35. Paul G
    | Reply

    My wife and myself both started a course. She chose Swinburne, myself at another UNI. They where post degrees and we had both done other studies before. Their staff where rude and lacked knowledge. Content they offered was severely lacking. I could go on and on with the issues that University had. She pulled out early and was in our rights for a refund, they did not honour this and left us out of pocket (with a large HECS Debt) for absolutely nothing. They are low lives STAY AWAY FROM SWINBURNE. After studying and working with multiple institutions I can clearly say that Swinburne would have to be one of the worst institutions in the country if not the world.

    • Roe
      | Reply

      Hmm sounds like someone is just butt hurt about the money willing to bet you pulled out a day after census.

      • Concerned
        | Reply

        I have to say that what Paul G wrote is plausible and could be genuine. It is illegal under consumer protection law for any institution not to deliver a course properly and appropriately, and content that is lacking and not current could be grounds for money back, even if well after census dates.

  36. Shalini kakkar
    | Reply

    I was trapped in this univ to do a masters course in information technology. My name is shalini and i am from Mumbai which is in India. At first counselors told me that this is one of the best univ. to do a masters course in IT because of it’s reputation and exposure. Believe me, this univ does not provide a decent college education. I have a feeling that i’ve been looted by the counselors and the univ. After completing my 2 year masters studies, it’s not easy to get the job here because of the reputation of the univ and Australian policy regarding international students. Don’t waste your time and money in this univ people, i am suffering from that.

    • Ninad Mirajkar
      | Reply

      Hi, my name is Ninad , I have applied to Swinebrune University. I feel I have a quiet a similar case like you. Even I was advised by my counselors the same. Even I am planning to do my Masters in IT / MIS .
      I wanted to ask you some specific questions, regarding job prospects and life in Australia.

  37. Steve Rose
    | Reply

    Bit of a rant, so apologies in advance. Amazing….. As a student of 4 years with Swinburne uni of Tech they no longer offer my degree online even though I’m not finished. They farm me off to OUA and they send me back. I’ve also been told by Swinburne that this information is incorrect and that they’ll sort it…..not heard anything since, left messages and emails….nothing.

    Very disappointing service Swinburne, missed two study periods, spent over 5 hours in calls in the last week alone, and authored numerous emails because of this. What makes it more annoying is that separately I’ve been contacted and asked why I’m not enrolling on any units….grrr. With this kind of service, how they make money is a mystery to me. I’ve raised a complaint but I have very low confidence anything will actually be done.

    This is bad for their lecturers and teachers as well, the service they provide is great…if you can actually enroll on it. I’m now transitioning to OUA, I’ve lost complete faith in Swinburne.

    If you want to undertake a correspondence degree with Swinburne, make sure you consider all potential providers of such a course first.

  38. Jarrod P
    | Reply

    As a distance student I can say that out of the 4 post graduate subjects I have studied in Construction Management, three of them were rubbish. Teacher notes are old and irrelevant, and there is very little quality review.. some of the material references future works to take place in 2010!.

    For $3000 per subject I feel the graduate degree is not worth the paper it is written on.. or it could be parchment like the age of the rest of the material.

  39. Michelle Bond
    | Reply

    Brilliant University. Teachers both knowledgable and genuinely involved, whilst revered IBL Program maintains industry links providing graduates with post – graduation career opportunities.

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